TEKchand was founded in 1999 with the mission to develop a quick to market, vendor agnostic software solution for ATM channel management. We service our clients with the same commitment to excellence, regardless of size. Our experience working in complex processing environments enables us to understand ATMs in single and multi-vendor environments.
TEKchand delivers a single, integrated platform for ATM operations, marketing, personalization & cross-channel engagement that does not require software or hardware replacement. Our product applications can deliver desired solutions in a plug'n'play format, or as a middleware via our extensive API Library.
At its inception, TEKchand's focus was to deliver solutions through the ATM host with a Base24 implementation, and by 2002 we used Connex as the host. Today, Tekchand interfaces directly with the ATM, and we have our proprietary ATM agent in production on almost every major ATM manufacturer's device. We continue to support Host interfaces like ACI Base24™, FIS IST™, InterPro TAS™ as well as proprietary platforms from, USA Eastern Europe, India and the Middle East.
As we study the impact of digital convergence in marketing and consumer communication, TEKchand is evolving its platform into a comprehensive multi-channel marketing delivery system.
We are seasoned industry professionals and innovators with deep software experience. We are driven by our values, sense of community, and our sincere desire to see our customers succeed and get the most out of their ATMs.
Rajeev Bahri, CFA, CAMS is the Founder and Managing Director of TEKchand, LLC. Mr. Bahri has an MBA from the University of Chicago Graduate School of Business, and a B.S.E.E with Highest Honors from the Georgia Institute of Technology. His corporate and entrepreneurial careers span over 27 years. Mr. Bahri has held a multitude of functional and leadership roles in banking, trading, and software development operations in corporate giants including AT&T, FIRST CHICAGO (now CHASE), ABN AMRO, and AIG.
Our Presence TEKchand is an international company with headquarters in Chicago, IL USA, and primary development and support offices in Gurgaon, India. Our infrastructure is designed to be cost efficient, allowing us to deliver our modular platform to clients anywhere in the world.
With TEKchand's comprehensive application suite and appliance-based delivery model, we do not have to deploy multiple solutions from different vendors to meet each specific need and implementation was easy. TEKchand really stood out among the alternatives.
We were looking for an international software company that is a proven expert in providing applications for the ATM industry and who understands the specific needs of transaction processors and their clients, and we found an ideal match with TEKchand.
We had Electronic Journaling before, but this platform was definitely an improvement – easier for claim research and a more modern interface. The ROI is immediate, not to mention the time saved both in our marketing and accounting departments.
An important aspect of our vision for the future of ATM operational management involves needs that arise out of constant and ongoing discussions with our members, a partner like TEKchand allows for the flexibility to meet those needs through customization and evolution of the platform.
We constantly run into members that use mulitple electronic journal management applications from either the manufacturer, processor, or home grown tools. With EJ Manager, credit unions have a single application that include dynamic tools and reporting capabilities that work with the whole portfolio.
We never thought twice about using a third-party software provider like TEKchand. They worked with the product engineers from each major manufacturer we have certified to ensure a customized integration that works flawlessly.
Given the diversity of the ATMs that make up our network, we needed a graphics and management solution that would meet our needs as well as our customer's needs. The ATMContent Manager enables our credit union ATMs to provide a reliable, and pleasing customer experience. TEKchand has set the standard for third party vendors in expertise, responsiveness, and customer service. They are the best.
In October of 2009 AllSouth Federal Credit Union purchased TEKchand's ATM Content Manager and EJ Manager Applications. We were truly amazed at how simple and effortless it was to implement both applications. Not only are we pleased with the products, but their Support team is number one.